Thank you so much for your quick and understanding reply! I look forward to hearing from you about the way forward on the gas line and also discussing the additional bathroom projects… so far I can see why your Internet reviews are so positive. It is incredibly refreshing to find someone in the DC area who understands the value of good customer service and truly stands by their work. You are a rare find! 🙂
I wanted to take a moment to comment on plumbing work that Mike recently performed at my home in Arlington, Va. I could not be more thrilled with The Gentleman Plumber. Every level of my contact with your company was pleasant, painless and professional. Filling out your online service request was easy and the response time was great. You surprised me by being able to send someone out “same-day” for an estimate and then performing the work within 48 hours. The estimate was very fair and Andy was both knowledgeable, and articulate. He understood the challenges I face with remodeling a 70 year old home. Mike was absolutely the best. He was on-time, professional, courteous, and clean. He laid drop cloths everywhere, and brought a broom to clean up after himself with. The tasks I needed were very challenging because of old plumbing, and very tight spaces. He never complained, and took the time to do things the right way, not the easy way. He was truly a “Gentleman Plumber” as advertised. I will recommend your company to everyone I know, and wanted to thank you again.
Leo was terrific. Great job. Thank you very much for sending him.
Thank you for installing my new water heater and pedestal sink. The plumbers were on time, courteous, and perfectly installed my new fixtures. They also cleaned up afterwards!